The Rochester Virtual Receptionist of Choice
Alliance Communications provides 24/7 Virtual Receptionist solutions to the Rochester area. It’s why we’ve been the Rochester Virtual Receptionist of choice since 1987. Our highly skilled remote receptionists provide a 100% Live Answering Service for the medical industry, attorneys, manufacturer’s reps, service businesses and professional offices.
Alliance Communications Virtual Remote Receptionists are smart, articulate and always available. Our off site answering staff is an excellent alternative to hiring the traditional receptionist and you will never feel abandoned for breaks, lunch or vacations.
Your Business, Your Protocols
Our Virtual Receptionist will take calls for you or for your entire staff, conscientiously patching and routing the caller to the correct department or staff member. As your off site answering service, our “polite patching” techniques allow you to screen callers so that you are always on your toes. If you are late catching a plane, or just a little overwhelmed, give us a call and we will help you set up your dinner reservations at your favorite restaurant and email you your confirmation!
Complex Problems, Simple Solutions
You will only need one contact number for people to reach you. Callers will never know that your receptionist is off site answering your phones. Each call will be greeted with your company name and the greeting of your choice. You can update us with your status by calling in or over the web. We will deliver messages to you in any manner that you wish and on the timeline that you desire. If you have a bad day and lose a phone number, your receptionist can even go back and look up that lost phone number and contact.
Although we do have a team of Virtual Remote Receptionists, we can even make sure that your calls are ALWAYS directed to your favored receptionist so that your callers are greeted by the same warm, smiling voice every time.
Our off-site answering services are regularly used by:
- Small Doctor Practices
- Executive Search Firms
- Limousine Services
- Mortgage Brokers
Please call us today to see how our Live Operators can help you with your remote answering service, remote receptionist and after hours message taking needs! We’d love to show you what an industry leader can do for your Rochester virtual receptionist needs. 800-555-3738