What makes us Different…

Alliance Communications is an award-winning answering service and call center that has been serving the Rochester community since 1987.  Our thorough experience in the answering service industry allows us to provide uniquely innovative solutions to clients from a myriad of industries. We’ve got over 25 years of success in our belt, and we utilize our history to push our clients forward. Whether you’re a small business owner or run hospitals across the state, Alliance Communications has you covered.

We know how hard it can be to find a reliable answering service. At Alliance, we believe that your customers deserve to be treated as if they were talking to you directly. It’s the concept we were founded on, and the one that leads us forward. Many call centers will give you a couple of cookie-cutter plans and ask you to pick one or leave. To us, that’s not acceptable. We know your business is unique, and we show it. When you call us, you’ll talk to one of our managers who will ensure you’ve got all of your bases covered. Every aspect of your service is customizable, from the moment your customers call to the moment they hang up.

Alliance is concerned with more than just your customers, though. We care about you. Despite our cutting-edge tech, we’re still a mom-and-pop business at heart. If you’ve ever worked with the big guys, you know how infuriating it can be when you need to talk to someone. At Alliance, we don’t believe in giving our clients the run-around. If you ever need to get in contact with us, you’ll have the direct numbers and email addresses to our management staff, so you never have to block out your schedule just to ask a question.

What else is there to say about Alliance Communications of Rochester? We know how to take care of your customers, and we’ll take care of you. Why try fitting square pegs into round holes? Give us a call to learn what an industry-leader can do for your needs. 800-555-3738