The Phoenix Legal Answering Service of Choice

Alliance Communications Center has been the Phoenix Legal Answering Service of choice since 1987. Our 24/7 custom Answering Service and Call Center solutions are supported by professional and articulate Customer Service Agents who understand that your legal clients deserve the finest service available. Our Attorney Answering Service Agents are “100% Live” and trained as “Virtual Receptionists” for after hours message taking and lead capture. Our staff is performance oriented and VERY proud to be a multi-year recipient of the ATSI Award of Excellence. No matter how small or large your legal practice is, your callers are always greeted by a courteous and helpful voice.

Your Practice, Your Protocols

Since every Law Firm has unique communications needPhoenix Legal & Attorney Answering Services, Alliance Communications will provide our staff with scripting, after hours message taking and message dispatch instructions for each attorney in your firm. Our “polite patching” techniques allow you to closely screen your calls so that you are always prepared for any situation.

Custom IT solutions offered by Alliance Communications allow us to access your calendar for appointment scheduling to maximize your efficiency. If your court schedule sometimes becomes chaotic, we can call your clients for you and reschedule those important appointments. No matter where you are, we will be your faithful assistant 24/7 to handle your legal answering services and after hours message taking needs.

Alliance Communications also offers custom solutions for large advertisers. We are able to capture your inbound leads and provide you with custom reports so that you can proactively manage your advertising budgets. Since you have worked hard to promote your website, you can be certain that our “Live Chat” capabilities will engage reluctant callers and secure new business opportunities for your practice.

Some of the types of practices we service include

  • Criminal Law
  • Family Law
  • Real Estate Law
  • Personal Injury
  • Medical Malpractice
  • Bankruptcy Law
  • Immigration Law
  • Business Law
  • Class Action Lawsuits

Law firms with very unique needs or high volume of calls will appreciate our capabilities. Our call center and contact center solutions will provide you with the same professional and courteous service but at an even more sophisticated level!

We provide

  • Leads Capture
  • Virtual Receptionist
  • Schedule Appointments
  • Cancel Appointments
  • 100% Live Answer
  • Call Patching
  • Web Chat from your site
  • Appointment Scheduling

Please call us today so that we can discuss your Attorney Answering Service , Legal Answering Service and after hours message taking needs. We can’t wait to show you what an industry leader can do for your Phoenix legal practice. 800-555-3738

1-800-555-3738