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Alliance Communications is an Award Winning 24/7 Answering Service and Call Center. Since 1987, we have been the Albany answering service of choice for hundreds of companies.
Our clients receive 24/7 live operator services, 365 days a year. Your organization will profit from our 100% live answering service. Our agents will enhance your company’s image and increase your potential for growth.
Alliance Communications provides 100% LIVE answering services for the medical industry, law offices, service industry providers, small businesses, start ups, and Fortune 500 companies. When you need an Albany answering service, Alliance Communications is here for you, regardless of your needs or size. We care about Albany, and we care about you.
Award-Winning Services, Cutting-Edge Technologies
Alliance Communications recruits staff members who are professional and courteous to support your organization. Our Customer Service Agents undergo extensive training and are monitored using a stringent quality assurance program. You are assured that your overflow and after hours callers are being handled by the best live operators and remote receptionists available.
As a multi-year recipient of the Association of Teleservices International Award of Excellence, our focus on customer service and customization to your individual organization’s needs. Our call center telephony is powered by cutting edge technologies, ensuring that your demands for efficiency are met and exceeded.
Depending on your needs, we can be your
- Remote Receptionist
- Live Answering Service
- 24/7 Remote Operators
- Order Entry
- Operator Dispatch
Your Organization, Your Protocols
Alliance Communications of Albany is a guaranteed asset to your organization. Whether you are a medical organization, a Fortune 500 Company, or a small business with demanding and complex needs, we will enhance your business and your brand image. We can’t wait to show you what an industry leader can do for your needs.
ALBANY INBOUND CALL SERVICES & INDUSTRIES