The Albany Medical Answering Service of Choice
Alliance Communications Center has been the Albany Medical Answering Service of choice since 1987. Our 24/7 Doctor and Medical answering service solutions are supported by a team of bright and articulate operators. They are specifically trained in medical terminology and emergency dispatch center operations. Our appointment scheduling capabilities will help you manage patient care in the same caring and professional manner as you do. We are intimately familiar with medical terminology and are familiar with all hospitals in the Albany area. Our staff is performance oriented and VERY proud to be a multi-year recipient of the ATSI Award of Excellence.
Your Data is Safe with Us
Alliance Communications is fully HIPAA compliant and our servers are located in a high security environment. The manufacturer of our telephony equipment is the largest provider of telephone systems for hospitals in the US. We utilize their most recent software so Alliance is able to provide emergency dispatch center services and back-up documentation for your practice. Our Albany Medical Answering Service is protected by a 200KW Generator and redundant telephone service providers in the event of power failure to ensure that your Doctors office answering service, medical answering service and emergency dispatch center is never interrupted.
Complex Clients, Complex Solutions
For Doctor’s offices and Medical Clients that are large or have more than several locations, our Medical Call Center offers complex IT solutions including VPN to provide an even higher level of service. Many of our Doctor and Medical answering service clients allow us to access their appointment scheduling database, making us their full time virtual receptionist and appointment scheduling center. All of our large Doctor & Medical clients are assigned an account manager that works closely with our responsive & tenacious IT team. By doing so, we can assure our clients the peace of mind they deserve.
Some examples of our Medical Professional Clients include:
- General Practitioners
- Plastic Surgeons
- Home Health Care
- Counseling Offices
- Eyewear Manufacturers
- Home Medical Equipment
- Medical Diagnostic Imaging
- Disposable Medical Equipment
- Internal Medicine
Please call us today so that we can talk to you about our Albany Medical Answering Service, after hours Doctor Answering Service and Emergency Dispatch Center needs. We can’t wait to show you what an industry leader can do for you. 407-447-6000 or 800-555-3738